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The Maintenance Provision Rating Scheme (MPRS) explained:
Stop gambling with workshop quality

  • Blog
  • 5 min read

What is the Maintenance Provision Rating Scheme (MPRS), why does it matter, and how has it revolutionised workshop standards across the UK? 

That’s what we explored in our latest webinar with Nick Elliott from the Institute of Road Transport Engineers (IRTE). In this practical session we dissected the MPRS and how its introduction has filled a vital information gap in the industry, not only boosting maintenance standards, but also playing an essential role in fleet safety and protecting operator licences.  

 What is MPRS? 

MPRS is an industry-supported single rating scheme for workshops and maintenance facilities, aimed at raising standards and skills across the industry. It gives operators the tools to choose the right workshop with confidence, knowing they’re selecting a maintenance provider that meets their unique needs and requirements.  

While the scheme has been steered by the Institute of Road Transport Engineers (IRTE), collaboration from Logistics UK, SMMT, RHA, CPT, DVSA, DfT, Traffic Commissioners, BVRLA and NFDA, has made this initiative both relevant and effective. 

Here’s what makes this significant: the scheme has emerged from a call within the industry to reduce prohibition rates and foster greater visibility across workshops for operators. It’s a voluntary scheme, designed by the industry, for the industry. Each participating organisation has contributed its own knowledge and experience to create a game-changing workshop rating scheme, that helps operators maintain effective and continuous control over their vehicle maintenance obligations. 

 Why is MPRS important?  

During the webinar, Nick Elliot posed a powerful question: what is the only element of road transport that can be regulated? The answer: safety. There’s really only one barrier to entry for vehicle operators and that’s safety. If an operator can satisfy regulators that they’re able to operate safely in all respects, they can expect to be authorised and licenced to operate.  

But even when you outsource maintenance and vehicle inspections, you still need to prove things are being done properly – it doesn’t outsource your responsibility. The MPRS helps you make informed decisions about which workshops to trust with your vehicles and more frankly, your operator licence. Ensuring your workshop is adequately equipped and work is completed to a satisfactory standard is part of your duty of care. 

Ignorance is no defence. For operators to assume a workshop is doing a good job without verification is not a good policy – it’s avoiding ownership, responsibility, and accountability. Operators must own their statutory duties. This is fundamental, not only for the safety of your fleet, but also for the safety of all other road users. Ultimately, if something goes wrong, it’s the operator who will be standing in front of the Traffic Commissioner, not the workshop. 

I see every day how challenging it is for operators to find maintenance providers they can truly trust. That's why MPRS is such an important development. It gives operators a clear, transparent way to identify workshops that meet high standards – not just for today's vehicles, but for the electric and hydrogen technology coming down the line.  

For us at FleetCheck, this aligns perfectly with our goal of helping businesses stay compliant and manage risk effectively. MPRS encourages best practice and accountability across the board. And for maintenance providers, it's a chance to stand out and demonstrate their expertise in what's becoming an increasingly competitive market. It's a win for everyone in the transport sector. 

Barrie Wilson | Commercial Fleet Consultant, | FleetCheck 

How does MPRS work? 

Not all operators have the ability to assess their vehicle maintenance service suppliers. Those that can’t or are unwilling might adopt simpler methods for choosing who works on their vehicles: convenience, price, word of mouth, repeat custom. Whilst a good workshop environment is probably more likely to be class-leading, this approach isn’t foolproof.  

The MPRS system is split into five distinct levels, each indicating the breadth and scale of facilities and workforce:  

Broadly speaking, the better the staff capability, workshop environment, and type and availability of equipment, the greater confidence operators should have in their workshops and maintenance providers. While Qualified and Bronze levels are based on independent assessment of self-declarations, Silver, Gold, and Platinum are audited by approved auditors to provide validity and assurance. 

It’s important to note however, that Platinum is not necessarily “better” than Qualified – each rating has its time and place, depending on the fleet and the job at hand. It’s about having the visibility to make informed choices. 

The system is open and available for all operators to check the level of their chosen workshop, providing clear visibility into what they can expect as a minimum from suppliers. 

 A landmark step for our industry 

To conclude, the MPRS is a comprehensive rating scheme developed by the industry, for the industry, to fill a critical information gap. As a simple, transparent tool, it empowers operators to step away from guesswork and non-compliant practices, giving them the confidence to make informed decisions about their maintenance services. 

The beauty of the system lies in its accessibility. Operators can look at a workshop's rating level and immediately determine which provider best suits their unique needs. More importantly, in areas where technical knowledge may be limited, operators can now demonstrate due diligence, proving they haven't been negligent and that their choice was based on verified, certified information rather than assumption. 

By transforming workshop standards from invisible variables into visible benchmarks, it’s elevating the entire industry, so safety, compliance, and professionalism are no longer left to chance.  

 To find out more or create an account, check out the official MPRS portal: Home - MPRS Portal 

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