Exciting Updates to Our Client Services Team at FleetCheck
Exciting Updates to Our Client Services Team at FleetCheckAt FleetCheck, our customers are at the heart of everything we do. Every day, our clients rely on our products and services to keep their operations running smoothly, and we’re committed to delivering a service experience that is supportive, responsive, and dependable at every touchpoint.
Our Client Services team is fundamental to this commitment, providing personalised guidance, training, and support to each customer. With the recent appointment of Kay Saunders as Head of Client Experience (read more in our previous blog), the team now has a renewed focus on elevating the customer experience to even greater heights.
As part of this endeavour, we’re pleased to announce a new structure within our Client Services team. Moving forward, each client account will now have a dedicated, named contact within the team.
What Does This Mean For Our Customers?
This restructuring allows us to deliver a truly personalised experience for our clients. With dedicated, knowledgeable representatives who understand each client’s individual requirements, account history, and operational challenges, customers can enjoy smoother interactions, more efficient support, and solutions tailored specifically to them.
Having consistent points of contact also strengthens client relationships, fostering a foundation of trust and reliability. Clients can feel confident knowing they have a committed FleetCheck representative who is familiar with their business and can proactively anticipate and address their needs – from routine questions to urgent matters.
What Next?
If you are a FleetCheck customer, you can expect to hear from your dedicated contact soon – they’ll be reaching out to introduce themselves! In the meantime, if you need assistance, feel free to contact us on 01666 577928 and someone from our team will be happy to help or connect you with your account manager. We’re excited about these changes and confident that they will lead to even more positive outcomes for our clients, as FleetCheck continues to grow and expand.
Managing an Ageing, High Mileage Fleet: Don’t Miss FleetCheck’s Key Presentation at CLOCS & DfBB
Managing an Ageing, High Mileage Fleet: Don’t Miss FleetCheck’s Key Presentation at CLOCS & DfBBWe’re excited to announce that FleetCheck will be attending the upcoming joint conference hosted by CLOCS (Construction Logistics and Community Safety) and Driving for Better Business (DfBB), focusing on the future of road risk management from both safety and commercial perspectives. Join us as industry leaders gather to discuss critical issues impacting fleet operators and the steps they can take to protect their teams, their businesses, and the wider public.
Our very own Barrie Wilson, Commercial Vehicles Consultant, will be presenting at 12:30 pm on the timely topic of Practical Guidance on Managing an Ageing, High-Mileage Fleet. With the ZEV (Zero Emission Vehicle) Mandate pushing to phase out petrol and diesel vehicles, manufacturers are now indicating they may restrict the supply of internal combustion engine (ICE) vehicles to meet targets. This restriction is likely to lead to a van shortage in the short to medium term, forcing operators to run their existing fleets longer. Barrie will cover the operational challenges and potential safety implications this poses for businesses managing an ageing fleet, while offering best practices for keeping vehicles roadworthy and compliant.
Ensuring Compliance and Safety with FORS Standards
The CLOCS Standard, which focuses on reducing road risk for the construction sector, requires fleets to meet the FORS (Fleet Operator Recognition Scheme) Silver standard. This standard is crucial for improving work-related road safety and ensuring every driver returns home safely at the end of each day. FleetCheck’s dedicated FORS software helps fleet operators achieve and maintain all levels of FORS accreditation, streamlining compliance and safety protocols. Whether you’re looking to optimise vehicle longevity, drive cost efficiencies, or ensure complete regulatory compliance, our tools are designed to support fleets every step of the way.
How FleetCheck Can Help
At FleetCheck, we are committed to supporting fleet operators with the tools they need to drive vehicle and driver compliance. Our platform centralises all your fleet data, offering robust reporting tools that enable data-driven decisions and real-time insights for immediate actions. With over 30,000 users logging in daily and 25,000 vehicle checksheets completed each day, FleetCheck is trusted to help optimise vehicle performance and support safety and compliance across fleets. From managing an ageing fleet to ensuring optimal vehicle longevity, we help you streamline your operations and make data-driven decisions that keep your fleet running smoothly.
This event promises invaluable insights for fleet operators, from managing risks with an ageing fleet to creating safer roads and improving the image of the construction industry. We look forward to connecting with you at the conference, sharing ideas, and exploring how FleetCheck can support your road safety goals.
Join FleetCheck at the Logistics UK Transport Manager Conference
Join FleetCheck at the Logistics UK Transport Manager ConferenceFleetCheck is excited to be exhibiting at Logistics UK’s Transport Manager Conference this December, where fleet professionals gather to stay ahead on the latest in industry safety, compliance, and legislation. With presentations from expert speakers, including insights from the office of the Traffic Commissioners, this event is an invaluable opportunity for operators looking to keep their fleets compliant and efficient.
Barrie Wilson, our Commercial Fleet Consultant, and Andy Kirby, Director at FleetCheck, will be attending and are ready to connect with forward-thinking fleet operators interested in finding a brighter, more effective way of managing fleet data.
FleetCheck offers a comprehensive suite of solutions to help you manage vehicle and driver compliance seamlessly. With a centralised hub for all your fleet data, you’ll have access to robust reporting tools that enable data-driven decisions. Our real-time insights provide immediate actions to optimise fleet performance, improve vehicle longevity, and drive operational efficiency. With over 30,000 daily users and 25,000 vehicle checksheets completed daily, FleetCheck is trusted by fleets to streamline operations and enhance safety. Let us show you how we can make fleet management easier, safer, and more cost-effective.
Not only will attending count toward your CPD requirements, but it’s also a great opportunity to network with industry peers. There are still spaces available, so don’t miss out! We look forward to meeting you there and discussing how FleetCheck can support your fleet’s success.
BOOKING LINK: https://logistics.org.uk/events/event-forms/transport-manager-2024-enquiry-form
Exciting Updates to Our Client Services Team at FleetCheck
At FleetCheck, our customers are at the heart of everything we do. Every day, our clients rely on our products and services to keep their operations running smoothly, and we’re committed to delivering a service experience that is supportive, responsive, and dependable at every touchpoint.
Our Client Services team is fundamental to this commitment, providing personalised guidance, training, and support to each customer. With the recent appointment of Kay Saunders as Head of Client Experience (read more in our previous blog), the team now has a renewed focus on elevating the customer experience to even greater heights.
As part of this endeavour, we’re pleased to announce a new structure within our Client Services team. Moving forward, each client account will now have a dedicated, named contact within the team.
What Does This Mean For Our Customers?
This restructuring allows us to deliver a truly personalised experience for our clients. With dedicated, knowledgeable representatives who understand each client’s individual requirements, account history, and operational challenges, customers can enjoy smoother interactions, more efficient support, and solutions tailored specifically to them.
Having consistent points of contact also strengthens client relationships, fostering a foundation of trust and reliability. Clients can feel confident knowing they have a committed FleetCheck representative who is familiar with their business and can proactively anticipate and address their needs – from routine questions to urgent matters.
What Next?
If you are a FleetCheck customer, you can expect to hear from your dedicated contact soon – they’ll be reaching out to introduce themselves! In the meantime, if you need assistance, feel free to contact us on 01666 577928 and someone from our team will be happy to help or connect you with your account manager. We’re excited about these changes and confident that they will lead to even more positive outcomes for our clients, as FleetCheck continues to grow and expand.
Managing an Ageing, High Mileage Fleet: Don’t Miss FleetCheck’s Key Presentation at CLOCS & DfBB
We’re excited to announce that FleetCheck will be attending the upcoming joint conference hosted by CLOCS (Construction Logistics and Community Safety) and Driving for Better Business (DfBB), focusing on the future of road risk management from both safety and commercial perspectives. Join us as industry leaders gather to discuss critical issues impacting fleet operators and the steps they can take to protect their teams, their businesses, and the wider public.
Our very own Barrie Wilson, Commercial Vehicles Consultant, will be presenting at 12:30 pm on the timely topic of Practical Guidance on Managing an Ageing, High-Mileage Fleet. With the ZEV (Zero Emission Vehicle) Mandate pushing to phase out petrol and diesel vehicles, manufacturers are now indicating they may restrict the supply of internal combustion engine (ICE) vehicles to meet targets. This restriction is likely to lead to a van shortage in the short to medium term, forcing operators to run their existing fleets longer. Barrie will cover the operational challenges and potential safety implications this poses for businesses managing an ageing fleet, while offering best practices for keeping vehicles roadworthy and compliant.
Ensuring Compliance and Safety with FORS Standards
The CLOCS Standard, which focuses on reducing road risk for the construction sector, requires fleets to meet the FORS (Fleet Operator Recognition Scheme) Silver standard. This standard is crucial for improving work-related road safety and ensuring every driver returns home safely at the end of each day. FleetCheck’s dedicated FORS software helps fleet operators achieve and maintain all levels of FORS accreditation, streamlining compliance and safety protocols. Whether you’re looking to optimise vehicle longevity, drive cost efficiencies, or ensure complete regulatory compliance, our tools are designed to support fleets every step of the way.
How FleetCheck Can Help
At FleetCheck, we are committed to supporting fleet operators with the tools they need to drive vehicle and driver compliance. Our platform centralises all your fleet data, offering robust reporting tools that enable data-driven decisions and real-time insights for immediate actions. With over 30,000 users logging in daily and 25,000 vehicle checksheets completed each day, FleetCheck is trusted to help optimise vehicle performance and support safety and compliance across fleets. From managing an ageing fleet to ensuring optimal vehicle longevity, we help you streamline your operations and make data-driven decisions that keep your fleet running smoothly.
This event promises invaluable insights for fleet operators, from managing risks with an ageing fleet to creating safer roads and improving the image of the construction industry. We look forward to connecting with you at the conference, sharing ideas, and exploring how FleetCheck can support your road safety goals.
Join FleetCheck at the Logistics UK Transport Manager Conference
FleetCheck is excited to be exhibiting at Logistics UK’s Transport Manager Conference this December, where fleet professionals gather to stay ahead on the latest in industry safety, compliance, and legislation. With presentations from expert speakers, including insights from the office of the Traffic Commissioners, this event is an invaluable opportunity for operators looking to keep their fleets compliant and efficient.
Barrie Wilson, our Commercial Fleet Consultant, and Andy Kirby, Director at FleetCheck, will be attending and are ready to connect with forward-thinking fleet operators interested in finding a brighter, more effective way of managing fleet data.
FleetCheck offers a comprehensive suite of solutions to help you manage vehicle and driver compliance seamlessly. With a centralised hub for all your fleet data, you’ll have access to robust reporting tools that enable data-driven decisions. Our real-time insights provide immediate actions to optimise fleet performance, improve vehicle longevity, and drive operational efficiency. With over 30,000 daily users and 25,000 vehicle checksheets completed daily, FleetCheck is trusted by fleets to streamline operations and enhance safety. Let us show you how we can make fleet management easier, safer, and more cost-effective.
Not only will attending count toward your CPD requirements, but it’s also a great opportunity to network with industry peers. There are still spaces available, so don’t miss out! We look forward to meeting you there and discussing how FleetCheck can support your fleet’s success.
BOOKING LINK: https://logistics.org.uk/events/event-forms/transport-manager-2024-enquiry-form