Secure Your Account with Two-Factor Authentication (2FA)
FleetCheck – all products
We’re introducing Two-Factor Authentication (2FA) to enhance the security of your account. This extra layer of protection ensures that even if someone gains access to your password, they won’t be able to log in without the second authentication step.
Setting up 2FA is simple and quick. Follow these steps to add this important safeguard and keep your fleet data secure.
1) Navigate to your profile settings by clicking this button 
and then, the Security tab
you will then see this screen.
This is where you will choose and enable your preferred method of authentication. We recommend an Authenticator App, as this is the most secure method. Here’s how to enable each option:
Authenticator App
Click enable for the authenticator app, and you will be shown a QR code to scan. Us your chosen authenticator app (Microsoft Authenticator, Google, etc..) to scan this code. The app will then give you a code to enter.
Once you enter this code into your FleetCheck screen, you will then be given a set of recovery keys. These are used to recover your account; in the event you lose access to the mobile device your authenticator is linked to.
SMS/Text Message
Click enable to use SMS to authenticate your account.
Choose to send a code to your phone number we have on file
Enter the code you receive into the FleetCheck screen
Click enable for email authentication
A 6-digit code will be sent to your email address on file your username.
Enter the code you receive into the FleetCheck screen
Your account is now secure using one of the three methods available. If you need further assistance don’t hesitate to contact Client Services and we can walk you through it.
Tel: 01666 577928
Email: support@fleetcheck.co.uk
Smarter Data Integrity
Essential & Pro
Data accuracy is the backbone of efficient operations, and our system is here to make it seamless. With our enhanced Data Integrity feature, missing, incomplete, or incorrect data entries are automatically flagged. This proactive approach helps you and your team avoid costly errors, ensuring smoother operations and reliable data.
These data alerts save you time by identifying and highlighting potential issues early, allowing you to resolve them quickly. They also help you make the most of the system's robust capabilities, ensuring your fleet data is accurate and actionable.
How to access the Data Integrity feature:
Select Data Management from the menu bar on the left
Click on Data Integrity to access the feature
Once there, you will find a comprehensive overview of any potential issues with your fleet’s data. These issues could include:
- Duplicate records: identical or overlapping entries
- Missing data: key fields that are empty or incomplete
- Invalid data: information that does not meet format or accuracy requirements
Competency Declarations
Driver Pro
Maintaining a high standard of driver accountability is essential for safe and efficient fleet management. Our Competency Declaration feature ensures drivers consistently verify their knowledge and ability to perform essential vehicle checks. This feature prompts drivers, at configurable intervals, to confirm they are competent in conducting these inspections.
As the Fleet Manager, you will have full control over this feature, with the ability to customise specific declarations you want your drivers to confirm.
This flexibility allows you to align the declarations with your unique operational needs, ensuring that both compliance and safety standards are met.
By using Competency Declarations, you can:
- Make sure drivers are routinely reminded if their responsibilities
- Enhance accountability and reduce the risk of oversight during vehicle checks
- Customise declarations to reflect the specific requirements of your fleet
How to enable Competency Declarations:
Login to your FleetCheck account
Navigate to Mobile App from the top navigation
Then Fit to Drive Declaration in the left-hand menu
Set the declaration text. This is what the driver will see and explains what this relates to. For example, you could write, “Before your drive on company business for [Your Company Name], you are asked to confirm the following statements are correct:”
Set the declaration points. These are the items you want the driver to agree are correct. For example:
I am not under the influence of alcohol
I am not under the influence of drugs, including prescription or over-the-counter medicines that adversely affect my ability to drive
I have the correct driving licence that allows me to legally drive this vehicle
Set the Declined Response. This will be shown to the driver if they decline to agree to the declaration. If the driver will not or cannot agree to the declaration you want to provide the next steps for them. For example:
In the event you cannot make a full and true declaration of these statements, please discuss with your manager. You should not drive this vehicle until you have done this.
Following this process will ensure that you are employing consistent compliance and reinforces importance of thorough vehicle checks.